I am the head of the Design and Discovery (D&D) department in the Library Information Technology division at the University of Michigan Library. In D&D, I oversee eleven FTE that provide web development, user interface design, content strategy, user research, and offer digital accessibility expertise and user experience strategy across the entire U-M Library web presence. My team also coordinates and manages strategic initiatives within the library providing leadership in library analytics and library discovery.
I have a well-rounded perspective of academic libraries having taught classes, led information literacy initiatives, provided reference services, maintained electronic resources, lead library-wide strategic planning, and redesigned large websites. I’ve had some amazing professional experiences and received some recognition for my accomplishments. I was a 2007 American Library Association (ALA) Emerging Leader, a 2014 Library Journal Mover & Shaker, and from 2014-2015, I was proud to be President of the Library and Information Technology Association (LITA), a division of ALA that has since merged with other divisions to become Core. I am also a 2017 alumna of the Leading Change Institute.
My research and professional interests include library technology, user experience, information architecture, library discovery systems, service design, design thinking, strategic planning, mentoring, and organizational leadership.
I am originally from West Chester, Ohio (just north of Cincinnati) and earned my Bachelor of Arts (B.A.) degree in English from the University of Dayton in 1999 and my Master of Library and Information Science (M.L.I.S.) degree from the University of Pittsburgh in 2001. I am happy to call Ann Arbor, Michigan, my home.
Please see my full CV for more info.